There’s a fascinating emerging set of literature on true leadership (versus management) of crises. One of the signal books in this genre is Upstream: The Quest to Solve Problems Before They Happen by Dan Heath. The author explains that true leaders are people whose names you don’t know. Why is that? Because true leaders use tools such as Latent Effects Modeling to discover in time T1 (i.e., now) what they will need to be worried about in time T3 (i.e., years later, when the bad thing could actually occur).  

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